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Table of Contents

 

EXECUTIVE SUMMARY____________________________________________________________ 2

HISTORY OF PALM________________________________________________________________ 3

PALM'S PRODUCT LINE____________________________________________________________ 4

PALM PILOTS___________________________________________________________________ 4

PALM OS®_____________________________________________________________________ 5

INDUSTRY ANALYSIS_______________________________________________________________ 6

MARKETSHARE_________________________________________________________________ 6

STOCK PRICE___________________________________________________________________ 8

FINANCIAL RATIO ANALYSIS_______________________________________________________ 9

LIQUIDITY______________________________________________________________________ 9

ASSET UTILIZATION_____________________________________________________________ 9

PROFITABILITY________________________________________________________________ 10

PALM'S FUTURE PLANS___________________________________________________________ 10

PALM PILOT'S STRATEGIC RELATIONSHIPS________________________________________ 11

PALM OS® STRATEGIC RELATIONSHIPS___________________________________________ 11

PALM'S PRESENCE IN EDUCATION________________________________________________ 13

RESEARCH METHODOLOGY_______________________________________________________ 13

RESEARCH DESIGN_____________________________________________________________ 13

DATA COLLECTION AND PRESENTATION__________________________________________ 13

DATA ANALYSIS__________________________________________________________________ 14

TIME SERIES PLOT______________________________________________________________ 14

CORRELOGRAM________________________________________________________________ 15

ARIMA - USING LAG 4___________________________________________________________ 15

ARIMA - USING LAG 1___________________________________________________________ 16

LIMITATIONS__________________________________________________________________ 17

PALM’S STOCK PRICE VERSE NASDAQ____________________________________________ 18

STATISTICAL SUMMARY________________________________________________________ 19

ANOVA_______________________________________________________________________ 20

CONCLUSION____________________________________________________________________ 22

WORKS CITED___________________________________________________________________ 23

 


EXECUTIVE SUMMARY

The objective of this paper is to analyze Palm, Inc., a leader in the handheld computing field.  I will analyze and attempt to forecast the future revenue and stock price of the company.  I will begin by presenting information regarding the history of the company, Palm's product line, analysis of the industry including marketshare data, and Palm's future plans. 

Upon providing background information about the company, I will present and discuss the financial status of the company.  Next, I will analyze Palm’s liquidity, asset utilization, and profitability. 

Finally, my research methodology will be discussed and the sales data will be presented.  The data will be thoroughly analyzed and findings will be presented.  I will also introduce a model to depict a correlation between Palm’s stock price and the NASDAQ index. 

 


INTRODUCTION

Computers and technological products have changed the world.  Technological devices have altered the ways in which information is processed.  These products, as well as the development of the Internet, have changed the ways in which humans interact with one another.  "The growth of the handheld computing market is, in part, being driven by the transformation of the corporate environment into an extended, virtual enterprise supported by a highly mobile, geographically dispersed workhouse requiring fast, easy remote access to networked resources and electronic communications" (www.palm.com).

I intend to solve the problem of forecasting revenue for Palm in future periods through the use of time series regression analysis.  I will collect sales data for the past 8 quarters and will utilize that information to make predictions about the future. 

HISTORY OF PALM

           

            Palm Inc. was founded in 1992 and was acquired by U.S. Robotics Corporation in 1995.  In 1997, U.S. Robotics Corp. was acquired by 3Com, making Palm 3Com's subsidiary. "In September 1999, 3Com announced plans to make the Palm subsidiary an independent, publicly traded company. The company became independent on March 2, 2000, and is traded on the NASDAQ under the ticker symbol PALM. Palm became a part of the NASDAQ 100 on Nov. 6, 2000, and the S&P 500 on July 27, 2000" (www.palm.com). 

PALM'S MISSION STATEMENT
To be the global leader in mobile information management by:

 

Providing innovative handheld computing solutions to businesses and consumers,

 

 

Working with world-class licensees and 175,000-plus software developers to create the industry-standard platform for handheld information management; and

 

 

Putting the power of the Internet into every Palm™ handheld.

 

PALM'S PRODUCT LINE

There are two main types of products that Palm offers.  The first is the Palm Pilot handheld personal digital assistant/mobile device, and the second is the Palm OS® operating system that Palm developed to run on handheld devices. 

PALM PILOTS

"In 1996, Palm introduced the Pilot 1000 and Pilot 5000 products that led the resurgence of handheld computing" (www.palm.com).  Today, Palm has developed a variety of Palm Pilot product lines, or 'product families' as the company refers to them. 

The product family consists of the Palm IIIc, Palm Vx and the Palm VIIx handhelds, and the Palm m100 and, Palm m500 series handheld. These Palm products are equipped with a comprehensive suite of Personal Information Management (PIM) software, including Date Book, Address, To Do List and Memo Pad; infrared beaming capabilities; expense management software; calculator; note-taking applications; games; and a back lit screen. They also come with the Palm Desktop software, a companion desktop PIM; and HotSync® technology, Palm's innovative local and remote synchronization software (www.palm.com). 

 

The need for new products came from technological and software developments, improved mobile communication and changing aesthetic demands from the target market. 

The original Palm Pilot 1000 and 5000, which were the first to be introduced, were not much more than monochrome digital organizers.  However, today the Palm m500 series is considerably thinner than previous models, some offer color screens, provide new expansion slots for add-ons, and offer wireless Internet access.   New products from all companies in this arena are being developed at enormous speed. 

Now Palm Pilots contain 8-16 megabytes of memory as a standard.  It would have been difficult to find a desktop that contained so much memory when Palm's first Pilots were introduced, let alone to have that kind of power in your hand!  Palm had been using Motorola Dragonball processors until they recently decided to utilize Texas Instrument's OMAP processors going forward in the development of their future products. 

PALM OS®

Palm OS®, the operating system that runs Palm PDAs, is licensed out to other PDA manufacturers for use on their handheld devices.  Palm currently licenses Palm OS® out to companies such as: Sony, Handspring, Acer, ISM, Nokia, and others.  Some of the products that run using the Palm OS® (Palm likes to call them 'Palm Powered') are direct competitors, such as Handspring's Visor™ and Sony's Clie. 

Palm had software developers in mind when they designed the Palm OS® (unlike some other software companies we know).  "As an open architecture for handheld computing, the Palm OS platform provides an ideal basis for third-party developers and original equipment manufacturers (OEMs) to create and deliver successful mobile computing solutions. The platform consists of five primary components:

 

 

reference hardware design;

 

 

operating system (Palm OS® software);

 

 

conduit data synchronization (HotSync® technology);

 

 

platform component tools, including an applications programming interface (API) that enables developers to write applications; and

 

 

software interface capabilities to support hardware add-ons" (www.palm.com). 

 

 

Palm invites software developers to form a community and promotes the sharing of information in order to facilitate the development of new software.  This business tactic is in the best interest of Palm Inc. as well as developers and consumers alike.  "The Palm Economy -- a community of Palm OS® licensees, 170,000-plus registered developers and others committed to advancing the platform and its offerings - has created more than 12,000 software applications and more than 100 add-on devices" (www.palm.com).  

INDUSTRY ANALYSIS

            "Companies that primarily design, manufacture, support, and market computer-related systems, including computing platforms, network computers, personal digital assistants, real-time computing systems, terminal display products, and other computer related devices," (Hoovers.com) fall into the industry category known as 'computer hardware miscellaneous computer-based systems' (SIC = 3571).  Several companies that fit this industry category include: Palm, Handspring, as well as divisions of Sony, Compaq, Toshiba, and Research in Motion (RIM).

MARKETSHARE

There is a lot going on in this industry right now.  New companies are cropping up and long-standing companies are entering the market by creating their own handheld devices.  Marketshare is changing hands quickly as well and reflects the competitiveness within the industry.

In the second quarter of 2001, "overall PDA shipments were down 21 per cent, falling from Q1's 3.55 million units to 2.8 million"  (Smith).  For the first time since it's inception, the future was beginning to look bleak for Palm.  During this quarter, Gartner Dataquest's June 2001 data revealed that, "not only did Palm's own marketshare fall, from 50.4 per cent in Q1 to 32.1 per cent in Q2, but arch-rival Compaq bucked the downward trend by more than doubling its marketshare, from 7.8 per cent to 16.1 per cent" (Smith).  Also during this quarter, "Handspring retained the number two position in the US, however, with a 17.3 per cent share of the market, compared to Compaq's 16 per cent. Palm took 40 per cent of the US market during Q2, down from 54.2 per cent in Q1" (Smith). The results during this period reflect that Palm was just not prepared for the combination of the slowing economy with the introduction of competitors' products.  There were other factors involved as well.  Demand for handhelds fell sharply in the spring as the economy slowed. Prices also fell precipitously -- thanks in large part to inventory problems at Palm and a glut in components. According to NPD Intellect, the average price of a handheld computer fell from $260 in 2000 to $218 in 2001. Discounting quickly ate into margins” (Black). 

            Though the economy has not recovered since the second quarter of 2001, and in fact has recessed further, PDA sales have actually increased and the market for these devices has been growing.  According to International Data Corporation, a market intelligence and forecasting company, "Palm Inc.'s share of the worldwide handheld market surged in the fourth quarter of 2001. Palm has long held the top spot in handheld sales and last quarter it widened the gap."  It seems that Palm has adjusted to the influx of competition, repaired inventory problems, and has been remodeling their business plan to better serve the needs of the target market. 

Marketshare in the PDA market worldwide according to IDC as of the end of the forth quarter of 2001 (based on the number of handhelds shipped worldwide from manufacturers) is illustrated in the graph below.  Note: Hi Tech Wealth is successful in China.

 

STOCK PRICE

            The chart below depicts the stock price of Palm and their strongest competitor, Handspring, for the past two years.

Chart

 

 

 

 

 

 

 

 

FINANCIAL RATIO ANALYSIS

LIQUIDITY

            Palm’s liquidity compared to the industry and the market as a whole, gathered through Hoovers.com (based on the fiscal year ending May 2001) is depicted below:


 


                Palm’s current and quick ratios are above the industry average, which illustrates that much of their assets can be liquidated easily.  Palm has better than average inventory turnover, which suggests that they have corrected the aforementioned inventory problems they had previously been suffering from. 

ASSET UTILIZATION


                Palm’s asset utilization compared to the industry and the market as a whole, gathered through Hoovers.com (based on the fiscal year ending May 2001) is depicted below:

 


                The leverage ratio, though lower than industry and market average, combined with the debt to equity ratio of 0, implies that Palm is using their debt profitably. 

PROFITABILITY

Palm’s profitability compared to the industry and the market as a whole, gathered through Hoovers.com (based on the fiscal year ending May 2001) is depicted below:


 


                Palm’s gross profit margin is considerably lower than both the industry and market average.  This can be due to the aforementioned increase in competition, which led to price discounting.  Of those in the industry, Palm appears to be focusing on the cost-conscience consumer as a significant segment of their primary audience.  Palm’s lower end product line draws particular attention to the cost-conscience consumer.  The result is a lower profit margin, as illustrated in the profitability data.  The net profit margin; their bottom line, is negative.  This reflects the fierce competition in the industry.  Of course the negative profit ratios must change in order for Palm to be a successful company.  As aforementioned, the demand for handhelds has been increasing since the forth quarter in the year 2001.  This should have a major impact on the profitability of Palm, yet is not reflected in the data provided above. 

PALM'S FUTURE PLANS

            As I’ve mentioned earlier, the market for handheld devices is growing.  The industry is extremely competitive but Palm feels as though they have the edge.  "Palm has a larger installed base in businesses, educational institutions and governments than any other handheld platform. Palm expects to extend that lead by delivering more compelling enterprise mobile information-management solutions, consisting of enterprise-focused hardware and software products, more robust service and support capabilities, and more innovative market-leading alliances with developers and solutions providers than the competition" (www.palm.com).

PALM PILOT'S STRATEGIC RELATIONSHIPS

Palm is working with companies such as: Oracle, Sybase, SAP, Remedy, Computer Associates, Tivoli, IBM, and Siebel to deliver mobile extensions to their business solutions.  "Palm handhelds are growing increasingly pervasive as information management becomes ever more mobile. Palm believes that handheld computing is the next wave in individual productivity tools for the global work force" (www.palm.com).  By providing employees with Palm products, these companies intend to increase the speed at which information is delivered to various departments, increasing productivity by improving business aspects such as: logistics, inventory control, quality control, and the like.  "Eighty percent of Palm handhelds are synchronized in a work environment; 40 percent are either paid for directly or reimbursed by companies; and Palm handhelds are already on the standards lists of hundreds of companies worldwide" (www.palm.com). 

Palm is also working with several technology companies to further handheld computing technology.  For example, Palm is cooperating with Sun Microsystems to integrate Java into the Palm OS platform. 

PALM OS® STRATEGIC RELATIONSHIPS

Palm's strategic partners and licensees include:

 

"Acer, which will use the Palm OS platform to deliver its first Acer Mobile Device, expected in 2001 in China and other Asia Pacific markets;

 

 

AlphaSmart, which has licensed the Palm OS technology for use in expanding its product offerings to new segments within the education market;

 

 

Franklin Covey, whose expertise takes Palm OS products into the training and time management system fields;

 

 

Garmin International, the leader in Global Positioning System (GPS) technology, which will use the Palm OS platform for a new line of handheld products with GPS capability;

 

 

HandEra (formerly TRG), which manufactures the expandable, Palm Powered HandEra 330 handheld computer with a memory expansion slot;

 

 

Handspring, which uses the Palm OS platform in its Visor™ family of handheld computers with Springboard expansion module technology, as well as in its recently announced Treo family of communicators (expected in 2002);

 

 

IBM, whose Palm OS platform-based IBM WorkPad PC Companion is sold into the enterprise market;

 

 

Kyocera Wireless, which manufactures the Palm Powered QCP 6035 all-in-one smartphone with voice, browsing, email and personal information management capabilities;

 

 

Nokia, which has licensed the Palm OS platform for use in future product lines of its best-selling mobile phones;

 

 

Palm, Inc., the world's leader in handheld computing, which offers the Palm IIIc, Palm Vx and Palm VIIx handhelds, and the Palm m100 and Palm m500 series handhelds for advanced users in enterprises and for consumers;

 

 

Samsung, a global leader in wireless telecommunications, which has introduced a Palm Powered color smartphone -- the Samsung SPH-I300;

 

 

Sony, which produces the Palm Powered Clie, family personal entertainment handhelds that include Sony's own Jog Dial and Memory Stick technologies; and

 

 

Symbol Technologies, Inc., a world leader in mobile data solutions, which develops Palm Powered handheld computers with built-in wireless LAN and WAN communications and bar-code scanning for mass enterprise deployment (www.palm.com)

 

PALM'S PRESENCE IN EDUCATION

Palm Pilots are becoming popular among students and teachers on college campuses and in primary and secondary schools around the world.  "With a Palm handheld computer, a teacher or student can do amazing things: access the Internet wirelessly, take notes, read books, calculate, sketch ideas, collect data, access resources, manage activities and courses and instantly beam information" (www.palm.com).   Palm has made efforts to contribute to educational institutions within the United States.  "As part of its commitment to education, Palm provides technology grants to schools and colleges, and professional development courses for faculty members and administrators" (www.palm.com). 

RESEARCH METHODOLOGY

RESEARCH DESIGN

            Assuming that the factors which influenced the past and present will continue in the future, I can use time series regression to make forecasts about future revenue.  

DATA COLLECTION AND PRESENTATION

I began gathering data by utilizing Hoovers.com to collect the past 5 quarters revenue.  For information prior to the quarter ending November of 2000, I went directly to the source, SEC filings through Edgar Online.  The data is illustrated below:

           


 


It is difficult to draw any conclusions with respect to seasonal patterns based upon a visual inspection, due to insufficient data.  While there does appear to be some behavior that could be seasonal, it is far more likely to be cyclical influences.  The decline in revenue that begins in late 2001 corresponds to a slowing economy as well as the other factors that I mentioned earlier (introduction of competitors into the market, and inventory problems). 

DATA ANALYSIS

TIME SERIES PLOT

            The time series graph depicted on the previous page reveals that revenue over this time period of 8 quarters, or 2 years, fluctuated quite a bit.  It would be difficult to accurately predict sales for future quarters due to the data’s instability. 

CORRELOGRAM

            The correlogram depicted above shows no significant lags, though lag 1 and 3 are close to the upper and lower confidence intervals respectively.  Since the data is quarterly, I will use a lag of 4 to conduct autocorrelation using the ARIMA model. 

ARIMA - USING LAG 4

                The results of the autoregressive integrated moving-average model (ARIMA) follows.

In this case:

            HO: Our model is not a good model (the slope is equal to zero)

            Ha: The slope is not equal to zero

            Analysis of Variance:

 

                        DF                   Adj. Sum of Squares    Residual Variance

Residuals          3                                  38693.670            6172.6266

 

 

           Variables in the Model:

 

                             B                    SEB              T-RATIO         APPROX. PROB.

AR1                 .15395             .322414           .477495           .66564107

AR2                 -.72385            .248264           -2.915652       .06171314

AR3                 .02866             .328067           .087368           .93588428

AR4                 -.82711            .188696           -4.383278       .02198596

CONSTANT  348.96901        16.213613       21.523210       .00021947

 

            According to the AR(4) data, we would use the following model to forecast sales for Palm’s 9th quarter:

            Revenue in the 9th Quarter = 348.97 + .15395(Revenue in 8th Quarter) +         

-.72385(Revenue in 7th Quarter) + .02866(Revenue in 6th Quarter) + -.82711(Revenue in 5th Quarter)

 

In my case, revenue for Quarter 9 would be predicted at a confidence of 95% to be:

348.97+(0.15395*290.6)+(-0.72385*214.3)+(0.02866*165.3)+(-0.82711*470.8) = $-146.079 million

The low p-value at lag 4 (.02198596) indicates that we should reject the null hypothesis, suggesting that this model is a good one.  

ARIMA - USING LAG 1

            The results of the autoregressive integrated moving-average model (ARIMA0 using Lag 1 are depicted below. 

In this case:

            HO: Our model is not a good model (the slope is equal to zero)

            Ha: The slope is not equal to zero

Analysis of Variance:

 

                        DF  Adj.          Sum of Squares            Residual Variance

Residuals              6                      92697.261                     15186.120

 

           Variables in the Model:

 

                        B                      SEB                 T-RATIO                     APPROX. PROB.

AR1                 .35852             .378910           .9461861                     .38058323

CONSTANT   329.14797       63.620232       5.1736368                   .00206709

According to the AR(1) data, we would use the following model to forecast sales for Palm’s 9th quarter:

            Revenue in the 9th Quarter = 329.15 + .325852(Revenue in 8th Quarter)

 

In my case, revenue for Quarter 9 would be predicted at a confidence of 95% to be:

329.15 + (.325852*290.6) = $423.84 million

P-value  at lag 1 is .38, suggesting that we should accept the null hypothesis.  This model is not good (the slope is equal to zero). 

LIMITATIONS

            The major limitation in the case of predicting Palm's revenue is the fact that financial data is only available for the past 8 quarters (since Palm became independent from 3Com in March of 2000).  The limited data makes it difficult to develop substantial correlations, further, making it nearly impossible to come up with reliable revenue forecasts from the models.

            Additionally, my predictions have been far from actual because the data does not fit the equations very well.  It is likely that other variables may have provided better correlation and generated equations with greater prediction power. 

PALM’S STOCK PRICE VERSE NASDAQ

                This portion of the paper will analyze Palm’s stock price compared to the NASDAQ index.   The graph on the next page depicts Palm’s stock price as well as the NASDAQ index over the past 2 years.  

Chart

 

STATISTICAL SUMMARY

The graph on the previous page provides a general idea of the correlation and depicts the data to have a positive slope.  

 

                The adjusted R Square illustrates that the NASDAQ can explain 73.2% of the variance in Palm’s stock price.  This is a high proportion and is evidence that the model is good. 

ANOVA

 

            In this case:

            HO: Our model is not a good model (the slope is equal to zero)

            Ha: The slope is not equal to zero

            The ANOVA table depicts a p-value of .000, and indicating that we should reject the null hypothesis.  Therefore, the model is a good model; Palm’s stock price is related to the NASDAQ index. 

According to the coefficients data, we would use the following model to forecast stock price for Palm on March 15, 2002 (the day following the date of our latest data):

Stock Price on 3/15/02 = -25.591 + .01744(NASDAQ)

On March 15, 2002, the NASDAQ index closed at: 1868.30

Thus, we would predict Palm’s stock price to be: $6.99

Palm’s actual stock price on 3/15/02 was much lower: $3.07

On March 22, 2002, the NASDAQ closed at: 1851.39

Thus, we would predict Palm’s stock price to be: $6.70

On 3/22/02 Palm’s stock price was again much lower: $3.86

            The regression model indicates a value for Palm of -25.591 if the NASDAQ were at zero.  However, logic dictates that a stock price can never be negative.  Therefore, a more appropriate regression might have been one that forced the intercept term (B0) to be zero.  While I did not do such a regression, the effect would have been to lower the slope (B1), thus predicting a lower price for Palm as was actually experienced. 

            According to the residuals statistics, the errors seem to be a bit left-skewed.  While the minimum predicted value is -.7681, the minimum error is -18.5582. 

            According to the Durbin-Watson figure, a measure of model efficiency, a result of 1.5 through 2.5 is within the normal range.  Our Durbin-Watson figure is .045, suggesting that there is a problem with the model's stability.  The low result further suggests that the residuals are left-skewed. 

As this example depicts, any statistical model has its flaws and cannot be used for an exact prediction.  If for nothing else, our model tells us that when the NASDAQ index goes up, we can expect Palm’s stock to increase as well. 

CONCLUSION

            Palm has been a leader in the handheld computer market.  Though perhaps a cyclical company, the increasing sales of PDAs during a recessing economy is a strong indicator that there is potential for increasing revenues in this market.  Palm has an advantage over competition due to their creation and ownership of the most popular handheld operating system, Palm OS®.  I believe that Palm's brand has become synonymous with PDAs, providing them with a marketing edge over competition as well. 

            In my opinion, Palm should continue to focus much of their attention on the lower-end cost-conscience consumer.  Competitors seem to be focusing on higher-end models, and consumers who purchase expensive high-tech toys tend to fit into a category known to marketers as 'innovators'.  The PDA market is no longer in its initial stages of development, so the increasing customer segment would logically be those who are more cost-conscience.  Additionally, some of the higher-end handheld computing devices are reaching the declining price range for laptops.  Since laptops have much more computing power than handhelds will ever have, a consumer may be more likely to purchase a laptop if it is in the same price range as a PDA. 

            In conclusion, I find Palm to be a successful company and one which has made efforts to seek out and correct operating problems in the past.  Palm stands to survive in this competitive market, and may even flourish.  I would suggest, and actually have invested in shares of Palm stock.  


WORKS CITED

 

Black, Jane.  “Will Investors Spring for Handspring?”  Business Week.  March 14, 2002. 

Smith, Tony.  “Palm Retains World Marketshare Lead – Just Barely”  The Register. 

June 8, 2001. 

www.hoovers.com

www.idc.com

www.palm.com

www.yahoo.com